Terms of Service

Last Updated: January 15, 2026

1. Acceptance of Terms

By accessing and using this website and our services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use our services.

2. Services Provided

We provide professional borehole drilling, water well construction, and related water services. Our services include but are not limited to:

Borehole drilling and construction
Water well installation and maintenance
Pump installation and servicing
Water quality testing and treatment
Related consulting and advisory services

3. Service Agreements and Contracts

All services are subject to a formal drilling agreement or service contract that will specify:

Scope of work and deliverables
Pricing and payment terms
Timeline and completion dates
Warranty terms and conditions
Responsibilities of both parties

The formal contract supersedes these general terms of service for specific projects.

4. Quotations and Pricing

All quotations are valid for the period specified and are subject to site conditions and accessibility. Final pricing may vary based on:

Actual ground conditions encountered during drilling
Depth required to reach water
Additional services requested
Site accessibility and location factors

Any changes to quoted prices will be communicated and agreed upon before work proceeds.

5. Payment Terms

Payment terms will be specified in your service agreement. Generally:

Deposits may be required before work commences
Progress payments may be required for extended projects
Final payment is due upon completion and acceptance of work
Late payments may incur additional charges

All prices are in Ghana Cedis (GHS) unless otherwise specified.

6. Site Access and Preparation

You are responsible for:

Providing safe and accessible site access for equipment
Obtaining necessary permits and approvals
Informing us of any underground utilities or obstacles
Ensuring site is prepared according to our specifications
Providing access to utilities (water, electricity) if required

7. Materials and Equipment

Materials may be provided by the client or by us. Specifications will be agreed upon before work begins. We warrant that all materials used meet industry standards and are suitable for the intended purpose.

8. Workmanship and Quality

We commit to:

Performing all work to professional standards
Using qualified personnel and certified equipment
Complying with applicable safety regulations
Following industry best practices and standards

9. Warranties and Guarantees

We provide warranties on workmanship as specified in your service agreement. Water yield and quality depend on geological conditions beyond our control. We warrant the quality of our work but cannot guarantee specific water yields or quality levels.

10. Limitations of Liability

To the maximum extent permitted by law:

Our liability is limited to the value of the services provided
We are not liable for indirect, consequential, or incidental damages
We are not responsible for damage to existing structures not caused by our negligence
Water yield and quality results are not guaranteed due to geological variability

11. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, extreme weather, government actions, or material shortages.

12. Website Use and Account Registration

If you register for an account on our website:

You agree to provide accurate and complete information
You are responsible for maintaining account security
You must not share your account credentials with others
You agree to comply with all applicable data protection laws (including Ghana Data Protection Act 843 and GDPR)

13. Intellectual Property

The content, features, and functionality of this website are owned by us and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

14. Prohibited Uses

You may not use our website or services:

In any way that violates applicable laws or regulations
To transmit malicious code or viruses
To interfere with or disrupt our services
To impersonate any person or entity
For any fraudulent or deceptive purpose

15. Privacy and Data Protection

We respect your privacy and handle personal data in accordance with our Privacy Policy and applicable data protection laws. Please review our Privacy Policy for details on how we collect, use, and protect your information.

16. Dispute Resolution

In the event of any dispute:

We encourage direct communication to resolve issues amicably
If necessary, disputes will be resolved through mediation or arbitration
Ghana law governs these terms and any disputes

17. Modifications to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated through our website or by other means. Your continued use of our services after changes constitutes acceptance of the modified terms.

18. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19. Contact Information

If you have any questions about these Terms of Service, please contact us through our website, email, or visit our office. We are committed to addressing your concerns promptly and professionally.

20. Governing Law

These terms are governed by the laws of Ghana. Any legal actions must be brought in the courts of Ghana.

Note: This is a default terms of service. Administrators can customize this content through the CMS admin panel. For specific project terms, please refer to your signed drilling agreement or service contract.

Kari Boreholes